Accelerate Communication with Stakeholders
In a world that is becoming increasingly fast-paced, it’s essential to effectively communicate with stakeholders and quickly. Communication with stakeholders can decrease confusion, boost engagement and aid in the resolution of issues.
The first step in this process is to determine who your stakeholders are and get to know their individual preferences and needs. You can accomplish this by conducting surveys or attending stakeholder meetings, watching conference calls, or following conversations on social networks. This information will help determine how often you need to communicate with each group of stakeholders, what kind of information they want to be exposed to and in what format they would like to receive it.
Once this is established It is important to create a stakeholder communications plan that addresses these objectives. This is where the stakeholder matrix comes in handy. The matrix will help you determine the importance of stakeholders based on their degree of involvement and interest and the kind of communication they require. This could include rounds of copy and design reviews, daily weekly, monthly, or daily status reports and group video conferences, and more.
Certain stakeholders might also prefer certain types or communications, including face-toface meetings, emails, or online meetings. Knowing the type of communication each stakeholder prefers can help you to ensure that they receive relevant information that they can easily digest.